Forum Discussion

nmlobo's avatar
nmlobo
New Contributor
5 years ago

Unable to record, a future scheduled recordings have disappeared

None of my previously scheduled recordings appear in the scheduled area.  The guide indicates a program  will be recorded but the program does not show up under scheduled.  The only shows that appear...
rpmacleod24's avatar
rpmacleod24
New Contributor

I cannot record anything, it shows as "conflict", but there is no conflict. Tech support was unhelpul, apparently it's been going on for 7-10 days. Why are we paying these guys??? I've rebooted, unplugged, nothing. They seem in no hurry to resolve, and they are unrepentant. Their advice..."reboot every two hours". Are they for real??

rpmacleod24's avatar
rpmacleod24
New Contributor
5 years ago

seriously, why are we paying for this?

  • MaryF's avatar
    MaryF
    Former Moderator
    5 years ago
    Hi Rpmacleod24,

    If you're still experiencing recording issues, please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post for further assistance.

    Mary
    Cox Support Forums Moderator