Hi Tcous, are you referring to the ROVI receiver? To provide the best experience for our customers, Cox is in the process of retiring the Rovi system and updating the network with better, more efficient technology. This also Maximizes the TV features our customers pay for, increases the On Demand content available, and allows our customers to take advantage of future enhancements. We value your feedback, and please feel free to reach out to us at cox.help@cox.com, Facebook or Twitter. -Kevin M. Cox Support Forum Moderator