Forum Discussion

rmani's avatar
rmani
Visitor
4 hours ago

Why does my TV stays on rebooting/ welcoming loading screen?

Its been doing everyday for the past six weeks and then eventually comes on, irritating

  • I have been on with a tech rep for the past 2 hours and keeps telling me to reset equipment

     

    • StephanieS's avatar
      StephanieS
      Moderator

      rmani  Please feel free to disconnect that phone call and send me your information via the email address I posted earlier.  I can help.  

  • rmani  Sorry to hear that this has been happening.  I'd be more than happy to look into this for you.  Please send me an email to cox.help@cox.com and include your full name and address along with a link to this post.  Thanks!