Forum Discussion
GregP1
2 months agoModerator
Hi Sandysandy29,
I'm sorry to hear you are having trouble with our service. It is possible that a wireless box would not have the same issue but I cannot guarantee this. We would want to take a look at the signal levels first. A tech visit may also help get this fixed without updating the boxes to wireless boxes. Please contact us privately. our email address is cox.help@cox.com please include your name, fill street address, and a link to your forum post in the email.
Greg
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