NOMOROBO STOPS UNWANTED ILLEGAL ROBO CALLS - WHY DOES COX NOT OFFER THIS FEATURE?
Cox Communications does not listen to its customers I have been one over for over 25 years and they will not listen to me or anyone on this issue. I suspect once they see this thread they will immediately lock it so that the thousands of customers who have a problem with robo calls (for which cox offers ancient non working solutions) cannot comment. Cox claims they cannot offer "Simultaneous Ring" which they can but simply refuse to do, if they tell you anything to the contrary its complete fiction. Every other voip company has it and all of them also offer nomorobo so that the calls we get from India etc. are blocked. Cox will say "sign up for the national do not call list". That will not work for you because the calls are from outside the USA. Cox knows this but does not care they just spew garbage at us. Cox will also say they have selective call blocking (they charge for this feature) and you can block up to 30 numbers or some nonsense. That also will not work even if you could block unlimited numbers you would get the same amount of robo calls always from a different number so here we can establish that cox is not consumer focused they are revinue focused they want to sell us a feature that does not even work. COX Corporate customer service was not helpful either they spew the same garbage at us. Now COX, do what you do best and lock this thread. Hide your heads in the sand like ostriches. Hide under your desks and pretend this is all going to just go away...28KViews0likes17Commentsrobocalls
I received an email from Consumer Reports regarding software that blocks Robocalls. With the 2016 election coming I would be very interested in this as in 2014 we were inundated by political robocalls. Even with "Do not Call" we are still inundated by junk calls. Does Cox have this or are you planning to install this in the future?9.4KViews0likes14CommentsCaller ID City, ST-no one there. Multiple calls a day
We receive 5-15 calls a day where the caller ID is a city and state only, and sometimes just The Hartford (up to three times a day). No one is ever there or leaves a message. I have tried to answer to find out who they are, but no answer, just empty air. I ignore them, but it is a time waster and interrupter and leaves us scrambling when it is a wanted caller. Most calls are daytime/evening. They come from all over the country, NV, CA, FL, SD and most common is CT where we are located. Is this a condition of internet phone, spamming, robo calls? Is there anyway to combat it or report it?8.2KViews0likes2CommentsCall blocking of Spam
I have unsuccessfully tried to activate NoMoRoBo and need support. These are the steps performed: Cox->Settings NoMoRoBo->ON Established an account at NoMoRoBo as directed. Unable to Activate in Settings Simultaneous Ring->On Unable to Save. The Save button is grayed out. How do I save the setting? On a related issue, I have seen comments on the NoMORoBo interactions, and its failure to block spam. There are the issues: The Text message seen shows a legitimate address from a legitimate person/enterprise. To remove this phone one must do "Selective Call Blocking", I have seen it initiated as both *60 and *67. Please clarify. The Text message does not have a phone number. See selective blocking above. The Text message shows a phone number which Cox recognizes as incorrect. There should be an option to block all such calls. And to this I not that in order for a call to proceed, Cox must know the actual phone number used. Knowing this number allows communication. Not knowing this number does not allow Cox to initiate of continue the call. Therefore, Cox knows this number and should be able to take appropriate action. And, to this I add, that this is irrespective of whether the actual number is VoIP or conventional. I would like this blocking service!4.7KViews0likes6Comments