Tag:"Error Message" | Cox Community

Channel Not Available Error Message on Contour Box
Some days when I turn of the DVR and TV, I see a big error message saying that there is no signal on the current channel. All I have to do is change the channel and then go back to the original channel to see that it is present and transmitting. This occurs intermittently and it is not related to what channel is tuned - it occurs for the main network HD channels. All I can figure is that the Contour box is "giving up" at some time overnight on the channel. The box has been turned off the night before - so it is not sitting on unattended. I wouldn't care except that I suspect that this is causing problems with my Onkyo receiver which is shutting down the HDMI pass-through support when the Contour box "loses" the signal. Any explanation of why this is occurring? I have not experienced any TV outages when watching TV. This only seems to happen overnight when the TV is not being used. David
HamsterDR
10 years ago Place Archives
14KViews
0likes
14Comments
Signing in to HBO GO
I am all of the sudden having a problem signing into HBO GO online. You must sign in with your cable provider. When I try to sign into COX I receive an error message. At the top it says "HTTP Status 500." And the description says, "The server encountered an internal error that prevented it from fulfilling the request." I've tried 3 different browsers, with no luck. Any ideas on whether or not this is a COX issue or possibly a problem with the HBO plug-in? I'm stuck. Help, please! #justwannawatchbiglove
Charlie_Ward
10 years ago Place Archives
5.5KViews
0likes
2Comments
error code on TV, XRE 03134
I have this error code on TV, XRE 03134. Cox says they're working on it. It says I may have to restart the box. Restart? Unplug something and plug back in? Help.
Coastie97
5 years ago Place TV
4.3KViews
0likes
2Comments
Netgear CM600 firmware update
I just replaced my Arris SB6183 with a Netgear CM600 to try to resolve disconnect issues and to get 24 downstream channels. My net connection is significantly slower now. The Netgear website says Cox has approved firmware version 1.01.14. Mine has V1.01.06 installed. I called cox and the tech said they couldn't install firmware. She sent signals to the modem, but it didn't do anything. I'm the errors below with both modems. Can Cox update the firmware in CM600, or should I go back to the Arris and live with disconnects? Cox doesn't seem to know why they occur or how to fix them. 2018-12-13, 15:14:59 Warning (5) MDD message timeout;CM-MAC=b0:7f:b9:28:2b:d0;CMTS-MAC=2c:ab:eb:27:32:af;CM-QOS=1.1;CM-VER=3.0; 2018-12-13, 14:52:37 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:28:2b:d0;CMTS-MAC=2c:ab:eb:27:32:af;CM-QOS=1.1;CM-VER=3.0; 2018-12-13, 14:52:27 Warning (5) MDD message timeout;CM-MAC=b0:7f:b9:28:2b:d0;CMTS-MAC=2c:ab:eb:27:32:af;CM-QOS=1.1;CM-VER=3.0; 2018-12-13, 14:52:16 Warning (5) Unicast DSID PSN startup error 2018-12-13, 14:52:02 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:7f:b9:28:2b:d0;CMTS-MAC=2c:ab:eb:27:32:af;CM-QOS=1.1;CM-VER=3.0; 2018-12-13, 14:51:50 Notice (6) TLV-11 - unrecognized OID;CM-MAC=b0:7f:b9:28:2b:d0;CMTS-MAC=2c:ab:eb:27:32:af;CM-QOS=1.1;CM-VER=3.0; 2018-12-13, 14:18:27 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=b0:7f:b9:28:2b:d0;CMTS-MAC=2c:ab:eb:27:32:af;CM-QOS=1.1;CM-VER=3.0; 2018-12-13, 14:14:37 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:7f:b9:28:2b:d0;CMTS-MAC=2c:ab:eb:27:32:af;CM-QOS=1.1;CM-VER=3.0; 2018-12-13, 12:27:28 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:7f:b9:28:2b:d0;CMTS-MAC=2c:ab:eb:27:32:af;CM-QOS=1.1;CM-VER=3.0; 2018-12-13, 12:15:49 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=b0:7f:b9:28:2b:d0;CMTS-MAC=2c:ab:eb:27:32:af;CM-QOS=1.1;CM-VER=3.0;
JerryOlsen
6 years ago Place Internet
4.1KViews
0likes
4Comments
“The user is currently already connected to a known proxy”
I have used the STARZ app for a couple years now by logging in through Cox Internet via various devices (Android TV, Amazon Fire TV). Today I got the message “The user is currently already connected to a known proxy” when I tried to log on. What does this mean? I'm not even asking anyone to tell me what's wrong or how to fix the problem. Please just explain the error message.
Darius
5 years ago Place Internet
2.9KViews
0likes
0Comments
Temporarily off air message
I'm getting "Temporarily off air messages" on several channels including Syfy, National Geographic and now TCM. These seem to occur about three hours after I turn on the channel. I caught the message coming on when I was recording something and it asked me to press a confirm button then went to the message. I've tried resetting the cable box and that doesn't work. If I change channels and return, the message goes off, but it's a nuisance if I have to get up at three in the morning to do this if I'm recording something I want to watch the next day.
Syd_Henderson
10 years ago Place Archives
2.2KViews
0likes
1Comment
webmail/outlook.
I have two issues, not sure if they're connected. 1. My email has quit arriving in Outlook altogether. I used to have one or two drop out one or two show as being unread, but not in my inbox. I could read them on my webmail. I assumed tht was the IMAP problem. Now I've quit getting any emails altogether. 2. I get emails on webmail, but now I can't forward or send new messages from webmail. I get the following message: Certificate has been revoked. The application will not be executed. Name: com.openwave.paf.htmleditor.HTMLEditor Location: https://webmail-images.cox.net Any ideas?
Tomlc
9 years ago Place Archives
1.7KViews
0likes
1Comment
error moving emails to other folders
When I try to mark the 20-30 daily spam emails as spam I get an error message that reads “The message you requested is unavailable. It may already have been deleted or moved from this folder.” I actually get that message when I try to delete a message as well. Also, I don’t think the SPAM FILTER is working at all. EVER!
kdaniels1229
7 years ago Place Internet
1.3KViews
0likes
0Comments
My Cox Emails (seven of them) Worked on Outlook Until last Week. What Happened?
Outlook has been playing pretty well with my Cox email addresses--until last week. i got the0x80072EE7 error forone address.Today, I got it for several of them. I have tried all the online fixes, and NOTHING WORKS. What changed? (I have found old posts about this from when Windows 10 was introduced, but they all say the issue was fixed.)
Do_Not_Call_Reg
7 years ago Place Internet
1.1KViews
0likes
1Comment
Tivo Bolt v53 error
Hello, I'm a new Cox customer with a Tivo Bolt DVR. I've successfully paireda cablecard and tuning adapterto the tivo but receive a v53 error on every channel. I've tried multiple cable cards and even replaced the Tivo but the error persists. Help please...
mward88
6 years ago Place TV
971Views
0likes
1Comment