Caller ID City, ST-no one there. Multiple calls a day
We receive 5-15 calls a day where the caller ID is a city and state only, and sometimes just The Hartford (up to three times a day). No one is ever there or leaves a message. I have tried to answer to find out who they are, but no answer, just empty air. I ignore them, but it is a time waster and interrupter and leaves us scrambling when it is a wanted caller. Most calls are daytime/evening. They come from all over the country, NV, CA, FL, SD and most common is CT where we are located. Is this a condition of internet phone, spamming, robo calls? Is there anyway to combat it or report it?8.2KViews0likes2CommentsOne Call; Multiple Numbers
Anyone else noticing this? My landline will ring (4 times before answering machine) and after I screen the caller ID, I won't answer. I won't answer because it's a spoofed caller ID "from" a city/state where I wouldn't know anybody. I'm sure you all get these. My concern is the one call logs multiple callers in my Call History. For example, From...Seattle WA....206-424-8912...09/03/14...05:31 PM...Missed Call - Phone Busy From...Private.......Private........09/03/14...05:31 PM...Missed Call - Phone Busy From...Unavailable...1600...........09/03/14...05:31 PM Notice the same times? This has occurred three times this month. Is this the latest trick to bypass any call-blocking feature, such as a "brute force" call? Look through your Call History and if you're receiving multiple calls at the same time (hh:mm), you may notice this too.5.5KViews0likes6Comments
Did Cox sell my number to telemarketers???
I have had my new number a total of 4 days and I am already receiving telemarketing calls. When I asked where they got my number, they said, "this is a new number, is it not?" Now, there are not many ways that these creeps could already have my number, and the #1 way would be if Cox was selling our numbers to these bothersome companies. So I am on a 30-day trial with Cox...and my experiences so far (cable, phone, and internet) have been subpar. But this may be the straw that broke the camel's back. I have registered my number with the Do Not Call list, and I expect Cox -- WHOM I PAY -- NOT to sell my number to any other companies.4.9KViews0likes2Comments
Call blocking of Spam
I have unsuccessfully tried to activate NoMoRoBo and need support. These are the steps performed: Cox->Settings NoMoRoBo->ON Established an account at NoMoRoBo as directed. Unable to Activate in Settings Simultaneous Ring->On Unable to Save. The Save button is grayed out. How do I save the setting? On a related issue, I have seen comments on the NoMORoBo interactions, and its failure to block spam. There are the issues: The Text message seen shows a legitimate address from a legitimate person/enterprise. To remove this phone one must do "Selective Call Blocking", I have seen it initiated as both *60 and *67. Please clarify. The Text message does not have a phone number. See selective blocking above. The Text message shows a phone number which Cox recognizes as incorrect. There should be an option to block all such calls. And to this I not that in order for a call to proceed, Cox must know the actual phone number used. Knowing this number allows communication. Not knowing this number does not allow Cox to initiate of continue the call. Therefore, Cox knows this number and should be able to take appropriate action. And, to this I add, that this is irrespective of whether the actual number is VoIP or conventional. I would like this blocking service!4.7KViews0likes6CommentsNomorobo
Is Cox going to offer the Nomorobo or similar service before AT&T? I personally would be willing to pay the $5 extra every month to get the service. Card Member Services and political calls are wearing me thin. Nomorobo is offered by AT&T U-verse right now for their telephone service. They do not offer it for their regular land lines. If their internet was close to Cox's I'd switch to them right now just to rid myself of robocalls and telemarketers. My number is listed on the donotcall registry and has been so for over a year. I have contacted the FCC numerous times about "card member services" They get 2.2 million complaints about them every year. Contacting the FCC does not and will never work. Please tell me that it is actively being considered because it would absolutely be a way to hold and not lose residential customers. Thank you.4.6KViews0likes3Commentsharassing phone calls from telemarketers and spammers
I am fed up, they call early in the morning and all day and night. There is no relief, except to pull the phone cord from my telephone, but then I miss important phone calls. Is there a charge, based on this, for changing my phone number? I am disabled, caring for a blind man and do not get enough sleep, at night because of intense chronic pain. I try to rest in the mornings or afternoons, but these callers keep calling, letting the phone ring, then hang up. Or they will wait til the answering machine and hang up. I sure need help in changing my number. It will be a hassle, for I will have to notify Medicare, disability and other important offices and people, but I need the peace. Thank you for your assistance in this matter...4.2KViews0likes2Comments
How to end robocalls
I saw a number of inquiries here expressing frustration with robocalls and political pollsters. Here's my solution which was born out of frustration with the telcos inability to regulate themselves and the FCCs feeble attempts at enforcement. I've always been registered with the DNC registry, but I re-registered all my numbers with the DNC registry and waited the prescribed amount of time just to be sure. Then I started talking to every telemarketer and robocaller who dares to call me. Yes, I actually talk to them. I think of it as taking one for the team. For every second I keep them engaged, I'm saving someone out there from a ringing phone. Rather than be upset, I just let them go through their script while injecting comments and questions to make them think I'm interested. I let them think that they are going to close the deal of a lifetime and hit their quota with a single call. In the end, I make up some excuse like, "hang on, my daughter is calling me". I set the phone down and walk away. My kids know what's up when they see the phone sitting on the kitchen counter with the line still active because they have been properly trained. In other cases I just stop them short after 5 minutes and explain that I was never interested and that they should honor the DNC registry. I've had a car insurance quote get to 4 vehicles before the guy asked me if they were for real... I take a long time to decide if I want to plunk down $89 for a trip to Hawaii, because as much as I want to go there, I need to make sure the accommodations are what I am used to... you get the idea. If it's a political polling organization, I can usually figure out their agenda after a couple questions and then answer completely opposite to what they are trying to "steer" me towards. I have to laugh when they go "off script" to try to sway me and I have to remind them that they are polling me and to go to the next question. And finally, if they get upset with you, just politely let them know they would not have wasted their time if they honored the DNC registry. They can be mad as ***, but the DNC list is really easy for them to access and they have no excuse for not using it. Just imagine if everyone did this? In the end it's a numbers game for the robocallers. They need to hit a lot of numbers in as short amount of time as possible. If they get tripped up on just a few percent of those calls their profit model falls apart and they start looking for a different line of work. So next time your phone rings... Smile and take one for the team! Cheers P.S. The thing that really disgusts me is when I hear of the elderly or handicapped being taken advantage of by these people. I honestly don't know how those people sleep at night.4KViews0likes1Comment
Telephone Spam
I'll guess that Cox has a policy prohibiting a telephone customer from originating automated telephone calls in violation of the Federal Do-Not-Call database. I mean, they do, don't they? Certainly Cox's computer can see a customer suddenly pumping out call after call, and should alert to an abusive pattern, right? So where do all those anonymous spamming calls come from? Are there telcos which are, in effect, rogue pirates set up just to harbor prolific spam pumpers? So why can't those abusive, predatory telcos be put on some kind of blacklist, where the rest of the righteous telcos simply refuse connection to and fromthem? I mean, where's my friend in this digital age?3.6KViews0likes1Comment
Call blocking of Spam
I have unsuccessfully tried to activate NoMoRoBo and need support. These are the steps performed: Cox->Settings NoMoRoBo->ON Established an account at NoMoRoBo as directed. Unable to Activate in Settings Simultaneous Ring->On Unable to Save. The Save button is grayed out. How do I save the setting? On a related issue, I have seen comments on the NoMORoBo interactions, and its failure to block spam. There are the issues: The Text message seen shows a legitimate address from a legitimate person/enterprise. To remove this phone one must do "Selective Call Blocking", I have seen it initiated as both *60 and *67. Please clarify. The Text message does not have a phone number. See selective blocking above. The Text message shows a phone number which Cox recognizes as incorrect. There should be an option to block all such calls. And to this I not that in order for a call to proceed, Cox must know the actual phone number used. Knowing this number allows communication. Not knowing this number does not allow Cox to initiate of continue the call. Therefore, Cox knows this number and should be able to take appropriate action. And, to this I add, that this is irrespective of whether the actual number is VoIP or conventional. I would like this blocking service!
