Slow Upload Speeds; Trying to Stream on Twitch
So recently I have been trying to stream on Twitch.tv, and even thoughwe paying for the Ultimate Internet package, which includes 30mbps upload, I am only able to stream at 3500 bitrateand this still doesn't guarantee a good quality stream without dropped frames. I would also like to mention that even though we are paying for this service, I am getting an average of about 20-24mbps upload, with it very rarely reaching 30mbps. I called about this a week ago I had two techs come out so far. One came out Monday the 17th and another came out today at around noon. The first tech said everything should be fixed by Friday, but I have performed multiple speed tests since then and I have yet to see speeds remotely close to 30mbps aside from a couple trials. (see attached image) He also put in a ticket for someone from Cox's maintenance team to come and see if there were any issues on the line outside my house, and from what I have been told, everything has been resolved yet I am still experiencing less than expected upload speeds. I also have performed multiple Twitch Bandwidth tests toverify that there is an issue with my upload speed, and sure enough I get mediocre bandwidth results along with very low quality connections to servers that are close to me. (see attached image) Not sure what to do at this point because it seems like getting a tech out here for the third time would be nothing but a nuisance to them, since all they do is come here and tell me they can't do anything about it and that they will forward the issue. Hopefully someone on here can provide me with some help. Thanks11KViews0likes17CommentsUpload speeds insanely low
Upload speed has been below 0.10 mbps recently if not lower. My download speeds have been perfectly fine. I cant figure out the problem and i cant find any other forum post like this that has been answered ,But it seems like a lot of people are having this issue. Speed Test Results2.2KViews0likes8CommentsRepeatedly slow upload speeds
Greetings all, I am on the Preferred tier and have been for three plus years. Up until two months ago, I have had no issues. And then my upload speeds slow diminished. I worked with an representative whom sent out a technician to investigate. It turns out the technician found an issue with the service node and a new technician was dispatched. After several days and several calls, I found that the second technician found the home run to the service node needed replaced. And after that dispatch, I seen no heard from no one at Cox. After a call in, I found out that the only notes on the case was that the service was "fixed". And for a couple months, all was well. But again, in the last few days, the same issue surfaced. I went ahead and replaced my modem with a recommended modem. It seemed to help a bit, but the speeds bounced around and then finally bottomed out at around 1.2 to 1.3 Mbps. I get my advertised download speeds, but I am far from my upload speeds. And, I have tracked my history on speed tests and I hold a solid 5 to 6 Mbps when it working correctly. When it fails, it runs down to .5 to 1.3 Mpbs. And as a note, I have performed the following: 1. Factory reset on router 2. Removed router and plugged into the modem 3. Reset modem 4. Replaced modem I am using Speedtest.net as recommended by the Cox technician and I am using the Cox speed test in their network. And even in their network my speeds are reported slow. It is not constant, and that is the frustrating part as I cannot get a low speed when the support reps review the speeds. Does anyone have any solutions?1.5KViews0likes2CommentsPacket Loss / Slow Upload speeds
Friends at Cox, I am at a loss. In previous posts and conversations, I have gone to great technical lengths to resolve issues with upload speeds. Now I'm trying to gather some information to see if there's something simple I am missing. From2013-2017, I streamed (on multiple platforms) in high quality at roughly 4500 bitrate with crystal clarity. I played games with virtually no lag. College courses and their associated virtual labs, no issues. Everything ran perfectly. I generally had a mid-level data plan running in the 100-200 down and 30 up (advertised). After coming back from a 7 month trip I moved down the street and experienced severe packet loss and upload issues. I troubleshooted with Cox reps and coworkers for awhile and never could isolate the issue. I work in networking and work with a range of people with a range of skill sets in networking and couldn't isolate the issue. I swapped out every single piece of hardware from my network card to the modem. Additionally, manipulated every aspect of software from packet manipulation through VPN's that claim to prioritize packets to reduce loss to IP stack manipulators and dozens of YouTube videos that help "fix" the problem. After that, I literally moved across the country from the West Coast to the East Coast and ran into the same problem. Routers, modems, cables and even my entire desktop have been swapped out. All routers / modems are highly capable and expensive and rated for this environment. Every single piece of hardware has been replaced and tested methodically and I STILL experience upload issues and packet loss. Currently, I'm running "Gigablast" internet. Download speeds range from 300-900 Mbps and upload speeds range from 6-25 Mbps but with packet loss when streaming / uploading. If anyone that has been experiencing these issues has found a solution or fix in any capacity I'd love to hear about it or start some dialogue on hardware/software setups and troubleshooting processes involved to see what the issue is.802Views0likes1CommentVery slow upload speeds. Download speed is normal. No equipment changes
Hello, Last week my upload speeds dropped to around 0.5 - 2mbps. Download speedsare still normal (400 - 500 Mbps). No equipment changes. Connection has been working normally 6+ years prior to that. Modem: Arris SB6183 plugged in directly to the PC Unplugged, restarted, new cables etc. Nothing has helped so far. Any suggestions how to fix? testmy.net result:https://testmy.net/db/i~g3nG8f4.GXPQowtGP Arris status:532Views0likes1Comment