audio

19 Topics

No audio again...but ONLY on Fox News Channel...again!
I am in the Phoenix area and this is happening again as I write this message. This audio "mystery" is becoming a common event, at least four times in the past few weeks that I'm personally aware of, and very frustrating! For extended periods of time, the audio goes out on Fox News Channel only. Audio on all other channels on my Cox Contour system work just fine! I took the time to deal with Cox support a few weeks ago. They were presumably unaware of any such problem but had me turn on all eight of my TVs throughout the house so they could remotely reboot the boxes. After 45 minutes of jumping through hoops, the rebooting was complete and all TVs had the audio restored. Unfortunately, about 90 minutes later, the audio on Fox News went out again. The only explanation offered by Cox support about why this audio issue exists only on Fox News Channel was "this must be an issue related to the Fox broadcast transmission network". I understand that technical issues happen but this is a chronic problem being experienced by MANY Cox customers in the Phoenix area that routinely watch Fox News. That must represent a lot of people; why is Cox not on top of this issue and helping to isolate and resolve this problem for a significant part of their customer base?
jsiragusa
9 months ago Place TV
902Views
3likes
5Comments
FOX NEWS - Intermittent Audio - Sound goes in and out frequently
For the last three weeks and only on FOX NEWS, the sound disappears for a second or two and comes back. This happens off and on throughout the day every few seconds to once every five minutes or more. It's disgusting and only happens when we watch Fox News, no other channels have this problem. I've been told by Cox there is no such problem from their end of transmissions and I've had technicians out and they say there's no problems. Rebooting of convertor does not help. Who else is this happening to? I'm in Cox San Diego North.
Solved
CAGumshoe
7 years ago Place TV
8.3KViews
1like
10Comments
Contour DVR & Samsung TV have Intermittant Audio for all live, pre-recorded & Netflix shows
Have a new Contour box on a new Samsung TV connected via HDMI cable that has intermittent audio with sound dropping out for from several seconds to several minutes at a time, on all channels and all modes of viewing (live, recorded, On Demand & Netflix). Neither resetting nor replacing the Contour box has resolved the issue. Help! Signed: Missing Dish in San Diego
Cynthia_in_San_
7 years ago Place TV
1.2KViews
1like
1Comment