bad deal

2 Topics

Getting wallet penetrated by Cox
I selected a pkg to sample the Advanced TV Super Mix 49.00 mo trial escalating to 75.00(est) after 3-6 months. Since our basic starter pkg was 70.00 est I figured we might as well check out another 150+ channels for a few months before the reaming resumes. We saw the (double your internet speed for 5.00) offer, so I had that added as well. We have been paying 75.00 for the basic/essential pkg for over 15 years now and it looked like a chance to check out the additional line-up without having to pay extra (at least for a few months) We did have to get a new box for our second set but even with the extra 9.00 it wasn going to cost anymore than our current bill (for a few months). Wrong!!!!! They moved us to the new retail rate 134.00 immediately. When I talked to the rep. I get told - What special offer? Prove it.Like I've got some scheme to create a pkg that doesnt exist. Does anyone else have a **** story and/or how did you deal with it? Thanks
coxvictim
10 years ago Place Archives
1.9KViews
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1Comment
What is the excuse for premium price and substandard service
Why am I paying over $200 for tv and internet when I have constant issues? I have had multiple techs come out. I have replaced my equipment, the techs have replaced lines from the pole to the house and inside the house. Paying premium price for substandard service then having the bill go up and getting worse service. What is the excuse? The app constantly says everything is fine but when a movie stops and the cable box restarts 4 times in 30 minutes or the internet just stops how exactly os everything fine?
scotty_pcfs
3 years ago Place TV
601Views
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