cablecard tivo

2 Topics

Cablecard in Tivo Roamio
I am in Northern Virginia and recently started service with a multi-stream cablecard in a Tivo Roamio. I only get about 12 channel when I am supposed to get almost 50 including HBO and STARZ. I have now replace my card twice with the same results. The error code I keep getting is this channel is not authorized by your provider, when it actually should be. After having two techs visit the house and one of them telling me that cox is getting rid of cablecards and making customers rent digital boxes,and one tech removing the line filter and spending over an hour on the phone, the answer I received from customer service was that they are adjusting the cablecards in my area. When I asked what she meant by adjusting, she just kept repeating herself....meaning she had now idea what was going on. Then I was offered for another tech to come to the house, and I asked what it would accomplish, and then she was quiet and didn't reply. I said thanks and told her that I would be contacting executive support. Please help.......
Joe_K
10 years ago Place Archives
4.6KViews
0likes
6Comments
Tivo Bolt cable card fail
I spent all day trying to pair a cablecard with my tivo bolt. No luck. Tried two different cards, with two different tuning adapters. Talked to 4 people online for over 3 hours. Is there anyone at Cox who has actual experience with these issues? The bolt worked with Comcast/xfinity. But with Cox I am batting zero.
add1053
7 years ago Place TV
1.6KViews
0likes
2Comments