Cannot Connect to the League of Legends LATAM Servers
Hello, After days of communication with the support team at Riot Games, we have come to the conclusion that it is just my personal internet connection that will not allow me to connect to their game servers. I can confirm this as I have been able to connect to the LATAM servers from other internet connections. Attached is a Tracert and I will also copy past the results below. Some help with resolving this issue would be great as i have been unable to connect for weeks now. Thank you Tool version: Windows 19.Jul.2021 Test start: Sun 12/12/2021 10:18 PM Pacific Standard Time Public IP: status : success country : United States countryCode : US region : NV regionName : Nevada city : Las Vegas zip : lat : 36.1172 lon : -115.0528 timezone : America/Los_Angeles isp : Cox Communications Inc. org : Cox Communications as : AS22773 Cox Communications Inc. query : ///////////////////////////////////// ---------------GAME is LEAGUE OF LEGENDS--------------- ---------------REGION is LATAM--------------- 138.0.15.100 Game Servers (MIA): Tracing route to 138.0.15.100 over a maximum of 20 hops 1 2 ms 2 ms 1 ms 192.168.0.1 2 9 ms 7 ms 7 ms 10.79.240.1 3 9 ms 8 ms 8 ms 100.127.5.90 4 9 ms 8 ms 7 ms 100.120.102.34 5 13 ms 13 ms 14 ms 68.1.4.252 6 * * 14 ms 100.122.208.7 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. Trace complete. ----------------- 138.0.12.50 Game Servers (SCL): Tracing route to 138.0.12.50 over a maximum of 20 hops 1 1 ms 1 ms 1 ms 192.168.0.1 2 7 ms 8 ms 7 ms 10.79.240.1 3 11 ms 17 ms 8 ms 100.127.5.90 4 7 ms 8 ms 10 ms 100.120.102.34 5 18 ms 16 ms 15 ms 68.1.4.252 6 15 ms 14 ms 13 ms las-b23-link.ip.twelve99.net [62.115.13.102] 7 13 ms 14 ms 17 ms level3-ic351534-las-b23.ip.twelve99-cust.net [62.115.183.211] 8 178 ms 173 ms 174 ms ae-2-3601.edge1.Santiago1.Level3.net [4.69.214.234] 9 173 ms * * 4.68.75.206 10 173 ms 174 ms 173 ms ae0-100G.ar4.SCL1.gblx.net [67.16.146.110] 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. Trace complete. ----------------- 192.64.170.107 Game Servers (NA): Tracing route to 192.64.170.107 over a maximum of 20 hops 1 1 ms 1 ms 1 ms 192.168.0.1 2 8 ms 8 ms 7 ms 10.79.240.1 3 8 ms 7 ms 9 ms 100.127.5.90 4 12 ms 16 ms 8 ms 100.120.102.34 5 14 ms 18 ms 13 ms 68.1.4.252 6 14 ms 13 ms 24 ms 100.122.208.7 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. Trace complete. ----------------- Testing to LQ LA1: Tracing route to d0d256cf3574461aa8de0f7bbdf28519.pacloudflare.com [172.65.195.118] over a maximum of 20 hops: 1 1 ms 1 ms 1 ms 192.168.0.1 2 7 ms 7 ms 9 ms 10.79.240.1 3 9 ms 9 ms 7 ms 100.127.5.90 4 9 ms 8 ms 8 ms 100.120.102.34 5 14 ms 14 ms 14 ms langbprj02-ae1.0.rd.la.cox.net [68.1.1.14] 6 14 ms 14 ms 15 ms 70.167.151.77 7 17 ms 15 ms 14 ms 172.70.204.2 8 16 ms 13 ms 15 ms 172.65.195.118 Trace complete. ----------------- Testing to LQ LA2: Tracing route to c924ab739bf649e7b21f909fd598c7d2.pacloudflare.com [172.65.247.57] over a maximum of 20 hops: 1 1 ms 1 ms 1 ms 192.168.0.1 2 8 ms 7 ms 7 ms 10.79.240.1 3 10 ms 13 ms 10 ms 100.127.5.88 4 10 ms 9 ms 8 ms 100.120.102.30 5 18 ms 14 ms 14 ms 68.1.4.252 6 16 ms 14 ms 15 ms 72.215.224.171 7 14 ms 15 ms 14 ms 141.101.72.32 8 15 ms 15 ms 16 ms 172.65.247.57 Trace complete. ----------------- ///////////////////////////////////// ---------------GAME is VALORANT--------------- ---------------REGION is LATAM--------------- 192.207.0.1 Game Servers (MEX/MIA): Tracing route to 192.207.0.1 over a maximum of 20 hops 1 1 ms 1 ms 1 ms 192.168.0.1 2 8 ms 20 ms 9 ms 10.79.240.1 3 8 ms 7 ms 8 ms 100.127.5.90 4 9 ms 8 ms 7 ms 100.123.238.5 5 11 ms 10 ms 10 ms wsip-24-234-18-179.lv.lv.cox.net [24.234.18.179] 6 * * * Request timed out. 7 * * * Request timed out. 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. Trace complete. ----------------- 151.106.249.1 Game Servers (SCL): Tracing route to 151.106.249.1 over a maximum of 20 hops 1 1 ms 1 ms 1 ms 192.168.0.1 2 7 ms 8 ms 7 ms 10.79.240.1 3 9 ms 9 ms 9 ms 100.127.5.90 4 14 ms 7 ms 9 ms 100.120.102.34 5 15 ms 19 ms 14 ms 68.1.4.252 6 15 ms 13 ms 13 ms las-b23-link.ip.twelve99.net [62.115.13.102] 7 17 ms 13 ms 14 ms level3-ic351534-las-b23.ip.twelve99-cust.net [62.115.183.211] 8 173 ms 173 ms 174 ms ae-2-3601.edge1.Santiago1.Level3.net [4.69.214.234] 9 * 173 ms 173 ms 4.68.75.206 10 172 ms 173 ms 173 ms ae1-100G.ar4.SCL1.gblx.net [67.16.146.250] 11 208 ms 194 ms 196 ms 206.165.167.42 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. Trace complete. ----------------- Local Network Info: Windows IP Configuration Host Name . . . . . . . . . . . . : DESKTOP-3E5K7SF Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Ethernet 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek PCIe 2.5GbE Family Controller Physical Address. . . . . . . . . : 04-D9-F5-84-4E-C2 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Ethernet: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) I211 Gigabit Network Connection Physical Address. . . . . . . . . : 04-D9-F5-84-4E-C1 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.0.157(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Wednesday, December 8, 2021 10:05:59 PM Lease Expires . . . . . . . . . . : Tuesday, December 14, 2021 8:54:16 PM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 8.8.8.8 8.8.4.4 8.8.8.4 NetBIOS over Tcpip. . . . . . . . : Enabled Wireless LAN adapter Wi-Fi: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) Wi-Fi 6 AX200 160MHz Physical Address. . . . . . . . . : D0-AB-D5-94-7E-47 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 1: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter Physical Address. . . . . . . . . : D0-AB-D5-94-7E-48 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Wireless LAN adapter Local Area Connection* 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #2 Physical Address. . . . . . . . . : D2-AB-D5-94-7E-47 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Ethernet 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Windscribe VPN Physical Address. . . . . . . . . : 00-FF-42-89-DD-42 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Bluetooth Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) Physical Address. . . . . . . . . : D0-AB-D5-94-7E-4B DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes ----------------- Test Complete! 10:31 PM Sun 12/12/20216.6KViews1like27Comments
Intermittent Disconnects from Cox....FRUSTRATING
We have been experiencing an increasing number of "disconnects" (T3/T4) from the Internet with our Cox Preferred service. I have recently installed a NEW modem (SurfBoard6183) and use Apple's newest wireless router. We have had a Cox contractor service representative at our home and he says the levels are fine. He is the latest dropout log from my modem: Time Priority Description Tue Nov 24 21:48:14 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Tue Nov 24 21:47:31 2015 Notice (6) TLV-11 - unrecognized OID;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.0;CM-VER=3.0; Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4 Tue Nov 24 21:46:51 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Tue Nov 24 21:44:41 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Tue Nov 24 21:43:58 2015 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Tue Nov 24 21:43:56 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Tue Nov 24 21:43:51 2015 Critical (3) SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Tue Nov 24 10:53:08 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Tue Nov 24 10:52:09 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Tue Nov 24 10:51:32 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Time Not Established Critical (3) No Ranging Response received - T3 time-out Tue Nov 24 10:50:39 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; Tue Nov 24 10:48:29 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=20:3d:66:9d:90:0d;CMTS-MAC=bc:16:65:27:6e:b3;CM-QOS=1.1;CM-VER=3.0; I am looking for help from COX... My research indicates the problem may be at their end, i.e. the wire from the pole, any trap on my line etc etc.5.3KViews0likes10Comments
Cannot Connect to DNS Server at least twice a day, at most 7times a day.
Well my issue started when my old router got orange juice spilled on it, modem wasn't harmed at all. So we went and bought an upgraded version of our old one and ever since then we have been having random disconnects; we have just put up with it for awhile, but here recently its just getting real old. I have read up a bunch of different issues, but none have blamed the router. I was curious to as do I need to completely replace my old modem? Or is there just some way I can make then two communicate better, so I do not have these disconnects. I really really do not want to blame the router or get a new one for it was quite expensive. Netgear N900 Wireless Dual Band Gigabit Router. Comp: Intel(R) Core(TM) i5-2310 CPU @ 2.90GHz, 8.00GB (7.70 GB Usable) 64-Bit Operating System. Have been with cox for a little over a year and never had a problem. Appreciate any feedback that might solve the problem. If not solved I guess ill just call a cox tech, guess im taking the lazy way out.4.4KViews0likes3Comments
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DIY: How to automatically restore a lost cable modem internet connection.
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Wifi printer connection not re-established after powering modem down
I have a Canon Pixma MP495 wifi Enabled printer. When I was with AT&T, I could power down all of my equipment at night -- Router, printer, laptop ac adapter -- to conserve electricity. In the morning, when I powered everything back up, the printer was online and ready to print. Now with my Cisco DPC 3825 gateway and Cox, the printer remains offline. I have tried reconnecting the printer using both the router hardware WPS button and the router's virtual button in the router's software which says the printer is successfully connected, but the printer doesn't come back online. Any suggestions?3.9KViews0likes1Commentnew router/modem, necessary to call cox first?
I bought a netgear wireless modem/router (in hopes that my connection would be faster and range would be wider). Do I have to call a cox technician before I do anything as far as setting it up? Is it possible to just set it up by myself?3.8KViews0likes0CommentsChecking Modem Compatibility Questions
Hey there, So I'm looking to get a new modem, because the one I have now has serious problems (not sure if I need a db check or if its the modem), but I'm just gonna get a new modem anyways. I saw on the Cox Preferred Modems page a list of compatible modems, but hey all have the package names that are required next to them. I only have Cox for internet so I'm not really sure if I have a package, or what is eligible with what. ------------------------------------------------------------------------------------------------------------------------------------------------------------------ Here's what I have: My account says I'm using "Cox High Speed Internet" as my only plan. I currently have a Netgear DOCSIS 3.0 N300 (DN6300P) I've been having issues with the internet ever since I switched to a Dual Channel Modem ------------------------------------------------------------------------------------------------------------------------------------------------------------------ I'm not exactly sure what I should be doing in terms of router purchasing that would be compatible with my plan. It just seems weird that my plan says I can get speeds of 150mbps but I'm still referred to get a Dual Channel Modem, seems like too little power to be putting into a dual modem. ------------------------------------------------------------------------------------------------------------------------------------------------------------------ Anyway, thanks for reading, was hoping someone could sort this out and make it a bit clearer to me. EDIT: A modem that I really like but don't know it's compatibility is the Motorola MB74203.1KViews0likes1Comment
DN4500P Resetting many times a night
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WIFI connection/disconnect issues
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