Webmail isn't working
So I'm told I dont have Internet when I do... otherwise how would I be typing this? I just want to check my email to get my tumblr account password fixed, and I can't do that because I'm appearently not a customer of yours. This may actually cause me to loose content on another site, so I would appreciate a fix as soon as possible.1.2KViews0likes1Comment
webmail down???
Has anyone else been having trouble logging into webmail?? I think the server was hacked because I have been receiving a ton of spam emails from my "contacts", and I have never received spam emails before. Does anyone know if the server is down or what is happening?3.2KViews0likes3Comments
Intermittent Email send/receive failures with POP3 - Again, for weeks
I posted this a couple weeks ago, have received no responses, and discovered it was deleted. So I'm posting it again. Don't delete it again...please solve it. For the past few weeks now, I've been experiencing the infamous & intermittent email send/receive failures, like many other customers in these forums have reported. My system specs: Windows 10 Pro x64 MS Windows Defender active, no other security packages MS Outlook Cox Internet Preferred package with the Cox provided DOCSYS 3.0 NetGear N450 modem/router My issues: For several weeks, my various Cox email accounts have intermittent problems sending or receiving emails through Outlook 2007. When receiving emails, I'll get the Outlook pop-up error window stating: ------------------------------------------------------------------- "Task 'myemailaddress' - Receiving' reported error (0x800CCC92 or some other error code) : 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP)." ------------------------------------------------------------------- This issue happens consistently, several times a day with all my Cox email accounts...then emails will suddenly work again...then the issue reappears, rinse & repeat...it's an ongoing cycle of working/not working throughout the day for the past few weeks now. I don't bother calling Support about this because they usually blame Outlook and do nothing. It's not an Outlook problem. Everything works great, when it works...then this sudden issue pops once or twice a year, as so many other customers have been reporting. And as mentioned by other customers, Cox somewhat acknowledges that they know about this problem with email and it's been kicked upstairs for a harder look. In the past, I've reset my Outlook settings for the Cox emails, tried different settings and ports according to the Cox email support docs, and even deleted my Cox email account profiles within Outlook and recreated them (in case they were corrupted). Nothing has worked. This happens regularly, so please Cox...don't ask the usual questions about using Webmail, trying another computer, etc. We know, and you know, this has been a persistent, recurring issue with Cox email accounts for many years and these suggestions don't work or fix anything. Usually, Cox Support hems & haws and says they're working on it...or they wrongly blame Outlook...and nothing gets resolved. After repeated complaints to report the issue, they'll usually reset or do something to solve the issue. So I'm adding my issue & complaint here to be resolved also. Please fix this email issues ASAP. Thank you.8.8KViews0likes17Comments
Emails... Where are they going?
All the sudden about a month ago, For Cox Webmail All I get are the Facebook notifications which I have as a FB pref, Nothing else comes in, Friends, Family, Amazon Updates, Nothing else comes in. I would normally be getting a few dozen a day, Not even Junk Mail... So I have been on 3 different yet VERY THE SAME Chats with Cox Support, Each time I had to go over from top to bottom, my issue. They get to the end and then say, WE will have someone call you. Never happened, So I'm not paying my F'n Bill until I get my Email sorted out. a "Level 2" tier tech support for my problem was said to be issued. No one calves, No one takes NOTES for the next time I have to do this same exact thing. I need my Emails. Why is it happening? No on knows. I answer the same tech questions each time, give them all they ask and they never fix it or help me fix it. That's it.1.3KViews0likes1CommentCOX e-mail servers SLLLLOOOOOWWWWWW!
The COX e-mail servers are generally unresponsive and drop connections. I'm SO tired of watching the wheel spin on webmail, or of seeing "Outlook not responding" in MS Outlook. This is nothing recent: it has been going on for months, if not longer. When are you going to start paying attention to your mail server performance, and get it fixed?4.1KViews0likes13Comments
mx.west.cox.net & mx.east.cox.net socket errors
A GMail user was trying to send an email to my Cox.net email address, but she got this error: recipient has been delayed: Message will be retried for 1 more day(s) Technical details of temporary failure: The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [mx.west.cox.net. 68.6.19.3: socket error] [mx.east.cox.net. 68.1.17.3: socket error] I have encountered a similar issue when trying to email another Cox.net user from my Cox.net email address. It seems Cox needs more MX addresses and servers! Google has 9, but Cox only has 2.3.5KViews0likes7CommentsEmail issues"cannot send mail The username or password for smtp is incorrect"
I'm using a MacBook running OS X 10.10.5 and an iPhone 5S running iOS 9.3.2. On both the laptop and the phone my email keeps dropping out. I start getting the message "cannot send mail The username or password for smtp is incorrect" and no amount of password resetting, account deleting or other recommended trouble shooting techniques work. Any suggestions?3.5KViews0likes2CommentsEmail Issues
I am unable to send or receive emails on any of my devices (Ipad, Android Phone, Computer through Outlook as well as logging into the Cox Web App.) They all come up with no error messages, seem to send and receive just fine, but have not given me a new email message in 3 days. I even try and send them to myself and it appears to go out...but even that is not showing up since my Friday test. Now they just appear to be sent but never show up in my sent folder. Please help.3KViews0likes6Comments
Webmail isn't working
So I'm told I dont have Internet when I do... otherwise how would I be typing this? I just want to check my email to get my tumblr account password fixed, and I can't do that because I'm appearently not a customer of yours. This may actually cause me to loose content on another site, so I would appreciate a fix as soon as possible.
