modem firmware upgrades
I was having problems yesterday connecting to internet service. My modem kept restarting and the log said I the registration RSP was being rejected - along with a few other messages that I can't decipher. I set up an visit by a service tech. Today all is fine and service rep came and checked things out. He stated that I should update software in modem. The product site for modem says no update available. Latest firmware build for modem isJul 22 2016 08:13:57. Site also says that modem is updated by ISP provider (COX) due to testing with their systems. Tech said I should go to product vendor site to upgrade. Modem is Arris SB6141. Who is right and where do I get upgrades to modem software?3.1KViews0likes3CommentsCan't forward ports
This is **. Just a couple months ago this was not a problem. I moved and my modem did a firmware upgrade. Now the port forwarding menu is just gone and replaced with a WiFi.Cox.com link. Except, when I click that link, it tells me to upgrade. When I click THAT, it tells me I am ineligible to upgrade.I contacted cox and they told me that the only upgrade I have left to buy is the cox complete care plan, which as far as I can tell is just tech support for people who don't know what they're doing. I'm a sys admin. I don't need help, i just need this feature.683Views0likes0Commentsspeed locked at 30mbps
To start i thought i had a issue with an older router replaced it , did not fix to speed issues. I have talked with netgear support for my modem cm700 and they say that my isp needs to push a firmware update and that the modem is "locked in a default state at 30mbps.." please advise/ help with this situation. refrence points modem netgear cm700 net gears supposed firmwarev1.02.04 router brand new erro 6 proSolved299Views0likes2Comments