Changing Network Name/Password
I had a Cox Commctns guy come out here today & set us up- very helpful btw. But now I don't know how to personalize the Network name & password. I know you guys recommend not to do that, but it will make things easier for us. I've been looking around on this site for some answers, but nothing has worked so far. I was only given this little set-up guide. No official manual or anything. I have a Ubee. It is a DOCSIS 3.0 WeMTA. The S/N is: D484M13003917 What other info would you need to help me? There are a bunch of other #'s on this box, but not sure what's what. Thanks in advance! I'll probably call Cox in the morning, but just thought I'd ask here while I'm thinking about it.39KViews0likes1Comment
Panoramic Modem Admin Username and Password
I recently upgraded to the Panoramic modem/wifi device (model CGM4141). Unfortunately the Cox wifi extender (model WCB6200Q) that used to work with the prior Cox modem/wifi device (model TG2472G) doesn't work with the Panoramic modem (per Cox). So I bought a NetGear EX8000 wifi extender to provide service to a couple of dead spots in my house. To properly set the switches and the interface between the devices does anyone know the admin username and password for the Panoramic modem? P.S. I'm not asking for the SSID and password that's on the modem. I am specifically asking for the administrator's username and password.Solved36KViews0likes2Comments
Email password
Good morning, For years now, I've sent and received email via Cox.net (I also have a gmail account as well). All of a sudden I got a message saying it couldn't send an email I'd just written. I continue to receive Cox mail but can't send. For example, I just sent a test 1 mail from the gmail account to the cox.net account and I received the mail into my cox.net account. Then I sent test 2 from my cox.net account to my gmail account and immediately got the message that it could not send. So, I changed my cox password and tried to register my account in Apple email. Having just reassigned the password for my Cox account, I know exactly what it is. When I try to register my accounts in Apple email, it tells me I have a wrong password. Any clues? Is there a password for cox and a separate one for the email account? Jim5.5KViews0likes12CommentsHow can I change the SSID on Panoramic TG1682 gateway?
In the interest of added security I'm contemplating changing both the default password and SSID on my TG1682 gateway. However, I was unable to find a reference for it in the User Guide I discovered on the internet (couldn't find one available from Cox). I'm hoping to accomplish this task, or at least learn if it's at all possible with the TG1682.3.2KViews0likes3CommentsCox deleting email access tokens, causes Outlook and Gmail apps to continually request account information
I've been a Cox customer for over 20 years. I'm ready to move on. Cox support always has the same answer for every issue I've ever had... "It's not our problem, it's a problem with (insert other ISP, other company, other service)". Let's try this one: I used to use the Gmail app on my Android phone to access my Cox email account. Gmail was set up to use IMAP for its incoming server and SMTP for its outgoing server, just as Cox tells you to configure it. Every few days, the Gmail app would say that I needed to re-enter my password. This became a real pain, so spoke with Cox support, and they said it wasn't their problem, it was a Gmail app problem and I needed to contact "whoever makes Gmail". Yeah, they acted like they'd never heard of Gmail or Google. They said their Webmail works, so it's not their problem. So, now I'm using Outlook. Everything is properly configured and I can send and receive email without problem... Except, you guessed it, every 3 or 4 days, it says I need to re-enter my password! But Outlook prompts me to enter EVERYTHING again (username, IMAP server, SMTP server, passwords etc etc etc). I contacted Microsoft support who told me "The ONLY way this happens, is when the ISP deletes their (Microsoft's) access token." When the access token is removed by the ISP, Outlook cannot log in with the account information previously entered, so it asks for the entire account information again. I contacted Cox support viaonline chat, and was told "It's an Outlook problem. We can't troubleshoot Outlook." It's obviously NOT an Outlook problem, just as it wasn't a Gmail problem before that. Cox is deleting access tokens from 3rd party ISPs. They're doing it regularly, and it causes it's customers problems. Cox's response is to use their Webmail, but using webmail on a phone or tablet is not a viable option. They advertise that their email system is fully compatible with 3rd party email clients, and even give Outlook as an example. Why is Cox deleting access tokens? How can this be resolved? You're about to lose a long-time customer.3.2KViews0likes8Comments
Log In issue with Samsung Skyrocket
I thought I forgot my password because my login in my email won't work. I went online in my desktop and my old login worked. I went to my Outlook and my login worked. I figured it is my email app in my Android so I downloaded CoxSync to test that theory but nope, my login failed in it as well using the same login I have on the cox.net and the same login on my Outlook. Is there an issue with the connection on Androids? Is this something related to my phone being infected somehow? What's going on!?2.5KViews0likes1Comment
andriod email
Recently I had to change my webmail password. Ever since then I can't access cox mail on my andriod phone with verizon. Verizon said it's a COX issue. It will not sign on sayinf that the user name and password do not match. I can sign on everywhere else, except on my phone. Anyone else having this trouble and know of a solution. It also happens on the K-9 app.2.5KViews0likes2Comments- 2.3KViews0likes5Comments
