False advertisement
I was told byEdilbert G. A customer support via chat that COX "Ultimate internet Plan" was only 150 Mbps download and 15 Mbps Upload. Is this correct? Your website advertise 300 Mbps and 30 Mbps isn't that just lying? or is your customer tech support not inform? I've been paying for top internet for 2 months and already changed out the modem 2x and my internet that was suppose to be 300 Mbps download and 30 Mbps upload have not once reach past 50 Mbps and yet I am charged over $100.00 a month for mediocre connection. I'm trying to get a technician out to take a look at my connection and I can't seem to get an exact quote, one says $75, one says $50 and another says $25.2.3KViews0likes4Comments
Looking for a good modem
Hello, I am looking for a good modem for the Ultimate Plan. I thought I would get theARRIS / SurfboardSB6190but then saw something about the issue with the Puma 6 chipset. I wanted a modem that had 32x 8 channels but can't seem to find one that will work with the Ultimate Plan and not have a Puma 6 Chipset. Any modem recommendations? Is 32x8 channels better than 24x8 channels will it make that much of a difference? Please help me choose the right modem for the Ultimate Plan.899Views0likes10Comments