Recent Discussions
NBA on ABC broadcasts are in Spanish on Contour App
During the Oklahoma City vs Cleveland game, the audio feed switched from English to Spanish. Closed captions are in English, so are the commercials! I've tried to switch the SAP but it's grayed out. The broadcast is fine on my Contour TVs. My provider is Cox Oklahoma City. What gives??GPW7 years agoNew Contributor III38KViews0likes43Comments
EMAIL ERROR
Only on Outbound emails I get the following error. Just started yesterday. I've checked all the settings, etc. and everything is right. Can't figure it out. Can anybody help? An error occurred while sending mail. The mail server responded: 5.2.0 3Ton1x0010PnBoL01TonSu internal error. Please check the message and try again. TinaTinaV7 years agoNew Contributor33KViews0likes47Comments
FireTV, Roku, etc. to watch Contour
The last I read was to wait for 2017 for updates. Well 2017 has come and gone and 2019 will be hear soon. You must have some good news to report by now otherwise I would start firing the people who develop the apps. KenKenKK7 years agoContributor33KViews0likes5CommentsRe: Sleep Timer
I just got my Cox Contour TV and I miss a sleep timer function. Hope they create on soon.AceH7 years agoNew Contributor21KViews0likes0Comments
Homelife App - Security Camera Not Loading
Homelife App on Samsung Note 5 has an error and cannot load the security camera video.Works fine on iPhone 7 and touch panel. App works ok for arming and disarming system. There is 6GB free storage on Note 5. Signed out of app and back in, removed and reinstalled the app, Cox tech validated settings are correct in app and Note 5, Verizon did not find anything wrong in settings, YouTube and internet videos work fine on Note 5, Cox tried different router channels, disconnected and reconnected Note 5 from WiFi. Android OS and apps are updated and current. Video is still not loading. Cox is investigating butI was wondering if anyone else ran into this and found a fix. Thanks!Homelife_securi7 years agoNew Contributor20KViews0likes10CommentsNo sound using contour app.
No sound using contour app. I’ve isolated it to the sports channels ESPN and all FOX Sports channels. We get picture on tablets with no sound, but no picture or sound on laptop. We’ve spent several hours on phone with tech support. We’ve reset modem at least 10 times. Modem is new yesterday. We’ve tried wireless and Ethernet cable, it makes no difference. A technician is scheduled for tomorrow but I really think this is not a hardware issue. Yes, we have logged out and in and have updated apps on devises. The laptop is trying to go through the cox website. HELPSolvedkristiemom266 years agoNew Contributor II19KViews0likes30Comments
When will Cox update the Contour app to work on iPad with the new IOS 14.0? The Contour app works with iPhone with IOS 14.0 so, why not the iPad?
The app appears to work by displaying all the options normally but goes to a black screen after selecting a program or network. Then eventually stops with the following message: Server Error : : TVAPP-00100. That is followed with the following verbiage: “Sorry, we’re having trouble retrieving this video. If your Internet connection is otherwise working, please try a different channel or program.” However selecting a different channel or program has the same result.SpaceBob5 years agoNew Contributor17KViews0likes17Comments
Email Error when sending
I started getting a weird error today when I attempt to send an email. Server error: 550 5.1.1 relaying not allowed. I also can not get my email to send at all on my new android phone, can receive though. Had to set up gmail to be able to send. Whats going on with Cox email all of a sudden.Eddie0057 years agoNew Contributor14KViews0likes17Comments
MSNBC App
Pop-up saya "Uh-oh You need to add this channel" blah blah, then app drops out shortly later. MSNBC is obviously part of my cable package, I wait until the COX logo appears on home screen before selecting live TV, I have recycled app, iPad and router. IPad is within a few meters of the router.apcsmith7 years agoNew Contributor13KViews0likes14CommentsIt looks like a recent update to the Cox Panoramic WiFi Application is no longer compatible with many smartphones out there.
I'm looking for a solution that does not include replacing a perfectly good smartphone.It looks like a recent update to the Cox Panoramic WiFi Application is no longer compatible with many smartphones out there, including mine of course. This post as of January 24, 2021, so I'd say the stunt happened within a few days before that date. I enjoyed the convenience of making adjustments to my home network remotely. Now that has been summarily taken away. Sorry if I don't appreciate that.Solvedlibbejack4 years agoNew Contributor II13KViews1like23Comments
