Forum Discussion
lulu007
12 months agoNew Contributor III
I have the newest modem and was told that advanced security is not yet compatible with it.
- Becky12 months agoModerator
Hi Lulu007, I'd really like to investigate this further on your behalf. Please email my team at Cox.Help@cox.com so we can get to the bottom of this for you.
- WiderMouthOpen12 months agoEsteemed Contributor
What model modem do you have? Technicolor CGM4981? Should say the Cox model(which is slightly different then actual model) on a sticker on the bottom of the modem.
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