marko....I now see some of your issues, but using the Cox app on an IPAD. A lot different than the watchtv URL on a PC internet. I guess that on an IPAD, you need apps and cannot go directly to watchtv like I do on a PC.
So, that being said, I also see that the wheel is under the 3bars, and on the lwr left bottom with the accessibility and there is NO English option like I see on the PC version. Spanish and other languages are there.
I still found that my ABC, 7 still has no sound so I must toggle an SAP (English and Spanish appear). I also see that ION, 8 has sound that starts but goes silent...again toggle SAP. When SAP tried, Spanish choice may still give English..very strange! I even tried to turn OFF the SAP under the accessibility icon ( I sort of feel that this was my cause for start/stop sound on ION). Yes, for me, if I turn off the SAP from the gear, the sound on ION starts/stops. If I turn it on, sound may still be off but going to Spanish, makes it work. SAP it a definite issue for COX on any platform. WGN 68 does this too.
The IPAD App is definitely different and probably broken, like the PC watchtv. I see that unless you have the same platform, it could be difficult for some of us to appreciate everyone's problems...Keep posting.