Forum Discussion
Hi, there. I'm really sorry for the issues you've experienced with Paramount+. Please try the following steps:
-Click on the Contour button on the remote.
-Select the setting icon on the far right lower bottom of the screen to go into the settings
-Arrow down to highlight and select privacy.
-Arrow down and select Locally stored data
-A box will appear on the tv screen asking if you want to clear local storage. Click "OK"
If you've already cleared the cache, please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We're glad to assist you.
I’ve already done all that. Several times. This is what I keep getting when I try to watch any show or movie on the PP app on Contour…
How about Cox just fixing this corrupted **bleep** app that I pay for?
- Allan2 days agoModerator
Hello. I appreciate you taking the requested steps and I am truly sorry that they did not help. I recommend sending an email to cox.help@cox.com so we can further assist you.
- Awcorwin2 days agoNew Contributor
Done. But I dont know how me sending an email is going to fix a corrupted app on my Contour box.
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