5 days no service, no updates.
I fully understand the unique circumstances involved here. It was an opportunity for Cox to raise their level of communication/service with at least the communication piece. I signed up for text upda...
Forum Discussion
Day 9, still no service. We have the top internet package + add on for unlimited data. Almost 200$ month for just internet 😱 I hope the credit you are offering our area is equal to the daily rate.
To the moderators: We all just want communication. What progress has been made to restore service? Almost all of our area in Rogers/Bentonville/Centerton has been restored, since last week. The map of outages on the Cox app doesn’t load anything, it’s just a map.
I like everyone else have not seen any Cox trucks working on anything. None.
For those that have jumped ship…I don’t know of any other option available in the part of Rogers I live in (east out New Hope)
Hi Tflo65,
I'm sorry you've been without service. In order for us review specific areas, we will need an address. We recommend anyone looking for updates or credits to please reach out to us via email at cox.help@cox.com or via our Facebook or Twitter support, so we can obtain the needed information from you.
Thank you.
