Forum Discussion

Carpediemaz2031's avatar
Carpediemaz2031
New Contributor II
6 months ago

85008 outage

Wtf? 

Why are the discussion groups being shut down for this outage?

  • Philm's avatar
    Philm
    New Contributor III

    Too many negative comments from their customers. They had to hide them. However, the office at my apartments say they are now back up, but I’m still down for the third day in a row. I did see a Cox truck briefly park next to a building, but he’s gone now. No changes to my service.

  • harveyq34's avatar
    harveyq34
    New Contributor

    Ya I still don't have Internet....and I haven't really seen any work trucks where did you see them 🧐 

    • MariaL's avatar
      MariaL
      Moderator

      Hi Neighbor1104,

      We’d be happy to investigate this issue. Please email our team at Cox.Help@cox.com with this post, your full name, and complete address. 

    • jaws222's avatar
      jaws222
      New Contributor III

      Oh WOW!  Mine went out Wednesday morning and came back Friday, but on Friday it kept going in and out.  By Saturday I was fully back and have not had any issues.  I'm still getting updates and noticed the app says there is still a network impairment.