Coaxial cable wiring resources & Question
Hi all. I'm currently staying in a home that has been in my family for a few generations. I've been encountering issues with my internet connection recently that is leading me to believe that the w...
Forum Discussion
issues with my internet connection recently
I suppose the keyword is "recently." Were you satisfied with your service up to "recently?" I doubt it's your coaxial but if you could provide the type of your cable. The type would be stenciled on cable, such as RG-59 or RG-6.
Is this image only a part of your UPLOAD specs? You should have at least 4 channels.
What is the make and model of your modem?
Hi Bruce - the upload channel was the only one listed from the status screen this AM when I got it back online. A google drive link of the PDF is below. I should add when my parents lived in this house about 5-8 months ago, they rented Cox's modem, they never reported any issues, which is why im uncertain about the exact cause here lately.
I've only had service under my name for less than a month, the past two weeks have been abysmal...
My modem is a retail purchased Arris Surfboard SB6190
(https://drive.google.com/file/d/14JWYEOpsUdzNJdv4_cpa88JlSCeodqAG/view?usp=sharing)
I can't open your link (old computer). I'd think your parents' expectation for service would be different than yours. So...is it safe to say you were satisfied for 2 weeks of your service? I'm only asking if service was ever normal for you.
Only 1 channel, however, isn't normal for DOCSIS 3.0. Other than your type of cable (RG-59 vs. RG-6), widermouthopen's suggestion to inspect for splitters is good. How many, what condition, ratings, etc.
