Compensation for long outages
We live in Park Villas which is a huge complex & most have Cox here because Cox has a monopoly. Trust me if there were any other cable company, we’d move to it. Cox will be out for 4-5 hours today at...
Hi BatMorph,
We want nothing more than for our customers to enjoy their services and I regret to learn of your troubles. I can understand wanting to be compensated when the services are not working as intended and I would really like an opportunity to investigate and address each of your concerns. Please send us your account details on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com.
We look forward to working with you.
Cox Support Forum Moderator
