Forum Discussion

Jgvige's avatar
Jgvige
Visitor
3 hours ago

Constant internet down, Unacceptable!

I’ve lost four days of work in the last two weeks today has been spotty on and off. Customer service just tells me that they’re doing their best but still no resolution. It’s a **bleep** shame for a large company to not be able to provide consistent service in the service for some people like me it’s all that’s available, it’s expensive and unreliable 

  • BrittneyC's avatar
    BrittneyC
    Moderator
    2 hours ago

    Hi, thank you for being the best part of Cox. We really strive to provide a superior experience at each interaction, and I know how important it is for you to have reliable service. I want to make this right. I am sorry that the chat was not of an assistance. When you have a moment, please send us an email at Cox.Help@cox.com. Our forums are used for customer-to-customer support related to Cox home services .