Forum Discussion
I reached out to Cox support as MariaL mentioned, and they had me connect my computer directly to the modem. When I did that, my computer got an IP address of 68.225.XXX.XXX...very different from the 98.172.XXX.XXX IP address that my router was getting. As if by magic, the AMC website started working again. So I reconnected through the router, rebooted the modem and the router got its old IP address again. I tried the AMC website again, and it went back to not working. So I went into the router and performed an IP release renew, and this time Cox gave me an IP address of 68.225.XXX.XXY. I tried the AMC website again, and it started working again. The AMC app on my phone works again as well.
So apparently this issue only occurs on certain IP addresses.
- Andrew_Wees4 years agoContributor III
Sounds like your router was the issue most cox ip’s without router start with 68. Not sure if Cox also uses 98. Addresses
- I_am_Richard4 years agoNew Contributor III
I had the same issue when I bypassed the router a few days ago. I'm not sure what IP address the computer was getting when it was directly connected to the modem.
- Bruce4 years agoHonored Contributor III
This "not functioning correctly" with a 98-address only occurred on the AMC website?
Cox is assigned a block of 98.172 addresses and according to IP Blacklist Cloud, some are blocked or blacklisted. Not sure why. Perhaps AMC...or its web hosting service...uses this blacklist.
You may have been receiving cached pages of the AMC website...from somewhere...but no "real time" content from the actual server.
I'm sure Cox will keep their 98-range in rotation so hopefully any future recipients won't visit the AMC website.
- NicL4 years agoNew Contributor
How do you do this through the router. I connected my laptop via ethernet and had the same issue. Cox is saying I have get the IP address removed from the blacklist...no idea why it’s on the list...but they assign me the IP and nothing I use the internet for should have me bkacklisted. This is getting over my head...ugh. I just want to go to the movies....
- Superbigwaff4 years agoContributor
What make/model is your cable modem and wifi router?
- NicL4 years agoNew Contributor
I am using a Linksys AC1900 router and Arris SB6141 modem.
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