Forum Discussion
I reached out to Cox support as MariaL mentioned, and they had me connect my computer directly to the modem. When I did that, my computer got an IP address of 68.225.XXX.XXX...very different from the 98.172.XXX.XXX IP address that my router was getting. As if by magic, the AMC website started working again. So I reconnected through the router, rebooted the modem and the router got its old IP address again. I tried the AMC website again, and it went back to not working. So I went into the router and performed an IP release renew, and this time Cox gave me an IP address of 68.225.XXX.XXY. I tried the AMC website again, and it started working again. The AMC app on my phone works again as well.
So apparently this issue only occurs on certain IP addresses.
How do you do this through the router. I connected my laptop via ethernet and had the same issue. Cox is saying I have get the IP address removed from the blacklist...no idea why it’s on the list...but they assign me the IP and nothing I use the internet for should have me bkacklisted. This is getting over my head...ugh. I just want to go to the movies....
- Superbigwaff4 years agoContributor
What make/model is your cable modem and wifi router?
- NicL4 years agoNew Contributor
I am using a Linksys AC1900 router and Arris SB6141 modem.
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