Forum Discussion

Rabiya's avatar
Rabiya
New Contributor II
4 years ago

Cox connection drop @85044

Please see above logs in modem and cox fix this pls, I tried with 3 different modem, issue started 3-4 weeks ago
bad service
Intermittent Connectivity
Rabiya's avatar
Rabiya
New Contributor II

jonathanj  dave9 also started seeing T4, what should be the value to expect on SNR or power level?

Cable Modem Reboot due to T4 timeout ;CM-MAC=d0:39:b3:f8:cc:46;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;

Dave9's avatar
Dave9
Contributor III
4 years ago

SNR isn't great but it's technically within specs. I don't know if I trust those power levels. All channels perfectly 0 dBmV doesn't seem possible. Maybe someone from Cox can confirm those levels. This doesn't look like an easy answer.