Forum Discussion
2795095
New Contributor
I have the same problem that day. Payment 65.74. Using the card for 2 years. No answer.
Allan
6 years agoModerator
Hello. The rejected payment is a known issue that has been reported to us and we are taking the proper steps to resolve this issue. We are advising all customers that are experiencing this issue to check their online account within the next 24 hours for an updated balance. Also, we can review the account for you if you send us an email with your full name, address, and a link to this thread to cox.help@cox.com. Thanks. -Allan Cox Support Forums Moderator.
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