Forum Discussion
What modem are you using? How are you connected? What Internet plan are you on? How are you testing your speed? I checked Cox's web site, If you are on the Essential plan, your speeds should be up to 100 mbps down, and up to 5 mbps up. Not sure where you are getting 8.35, other than Cox routinely sets their speeds a bit higher to ensure you meet the speeds they advertise, IE 5 upload, MAY be provisioned as 6.35 or higher, to ensure you reach the 5 they are advertising, BUT they aren't going to guarantee higher speeds than they are advertising.
- Perplexed_User3 years agoNew Contributor III
I subscribe to the 100/5 plan. The advertising email sent states a free 67% increase for uploads. 5 x 1.67 = 8.35. Not seeing it. I test frequently on Cox's website and others with my docsis 3.1 modem.
- Perplexed_User3 years agoNew Contributor III
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