Customer Service Hangs up on me
Cox raised my bill then emailed me a retention offer after I scheduled a disconnect. I can't apply the offer online. The reps on the phone can't apply it. The phone number listed in the email (678-60...
Hi, I apologize for the experience you have had. We want to help with any questions or concerns you have about your bill. Please email us at cox.help@@cox.com. Please include your full street address and a link to this forum post Our Cox internet forums are a place to discuss Our internet service and get help with technical issues related to our service.
