Forum Discussion

Alan_J's avatar
Alan_J
New Contributor
6 years ago

Data usage meter doesn't match router usage reports.

I have gone over my data usage cap the last 2 months. Previously my data usage was between 300-600 GB per month, well under the cap. I decided to keep track of the total input/output of data from my ...
DATA CAP
Data Usage
KevinM2's avatar
KevinM2
Former Moderator
6 years ago
Hi Alan, the Cox Data Meter has been tested for accuracy by Cox, as well as Netforecast. Netforecast is an independent third party, and they have provided an independent report verifying the accuracy of our meter. Please see their report below:

www.netforecast.com/.../NFR5125_Cox_Internet_Usage_Meter_2016_Accuracy_Audit_Report.pdf

Here is some additional information regarding data usage:

www.cox.com/.../data-usage.html
www.cox.com/.../understanding-data-usage.html

-Kevin M. Cox Support Forum Moderator