Forum Discussion

Bobdude172's avatar
Bobdude172
New Contributor
5 years ago

Discord stream Lag high ping

Hello,

Having issues with Discord screen share on my new fiber internet. The streams are lagging when other things are working perfectly like downloading files. I have tried 2 different routers and the issues still happens. I also tried downloading a free VPN client (Proton VPN) and everything works fine when connected to it. I have tried using my phone to watch streams on discord but it looks like it affects every device on my network.

I have be helped by Discord support who said it is likely an ISP issue since I have tried directly connecting my computer to the ONT with similar results.

Any advice/help would be appreciated thanks!

cox coxsupport
  • Allan's avatar
    Allan
    5 years ago
    Hello. I recommend sending us an email with your full name and address to cox.help@cox.com so we can take a look at this issue for you. Thanks. -Allan, Cox Support Forums Moderator.
  • Allan's avatar
    Allan
    Moderator
    5 years ago
    Hello. I recommend sending us an email with your full name and address to cox.help@cox.com so we can take a look at this issue for you. Thanks. -Allan, Cox Support Forums Moderator.