Forum Discussion

marvelfangirl10's avatar
marvelfangirl10
New Contributor
3 years ago

do i need a modem or router? which model & brand is best?

i want to avoid rental fees on equipment. i am thinking of buying netgear cax80. i recently upgraded my internet to ultimate 500. i guess my old modem/router is not capable of the higher internet package. any help is appreciated.

    • marvelfangirl10's avatar
      marvelfangirl10
      New Contributor
      3 years ago

      can i just use a router? or can it be a modem with a router in it? do i need to get it activated through cox? or can i just install it myself then return the panoramic modem to the cox store?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    3 years ago
    i guess my old modem/router is not capable

    What's the make and model of your old modem/router?  Cox does authorize the DOCSIS in the CAX80 on their network.  Do you have AX devices?  Do you subscribe to landline service?

      • JonathanJ's avatar
        JonathanJ
        Former Moderator
        3 years ago
        @Marvelfangirl10

        You cannot just use a router your would also need a modem or a modem/router combo. You would also need to contact us so it can be provided to your account. This link will provide the ones we support www.cox.com/.../cox-certified-cable-modems.html.


        Jonathan J
        Cox Moderator