EMAIL Account might be blocked
The only way I can send email is using COX Webmail....I can receive mail. I use Thunderbird on my PC and Blue Mail on my mobile phone. Can't send from those apps. Even though I changed no settings, I...
Forum Discussion
My understanding was that COX moderated this forum and could help with issues. I did call COX support and they told me I had to pay more per month to even discuss this. Such BS.
I am not using a VPN when I send email. I'm a very experienced PC tech and I've been through all the settings. Nothing has changed except when I changed my password after getting :
Login to server smtp.cox.net with username (myuserid) failed.
Next message :
Sending of the message failed.
Unable to authenticate to Outgoing server (SMTP) smtp.cox.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.
If you are using apple devices, double check the outboxes, and then if setup as imap, delete and re-add the account. Make sure you do it in the morning, so the mailserver hasn't seen you try to send anything in over 6 hrs. BUT - Like I said, double check the outboxes, because unless you manually deleted the unsent mail, it's still sitting in there.
Use SSl and port 465, make sure if using thunderbird or a microsoft outlook, you select the setting for, "My outgoing server requires authentication"
