Forum Discussion

GeorgiaMan's avatar
GeorgiaMan
New Contributor
4 years ago

Email Storage Limit

I received the exceeded your Cox email storage limit message. I reduced down to below 2G.  How do I know when my email service will be restored?

    • Ramz21's avatar
      Ramz21
      New Contributor

      How do I check the actual size of my current email storage? All I see is that I am at 100%. It does not show how much over the 2GB that I will need to delete.

      • BenS1's avatar
        BenS1
        Former Moderator
        Hi @Ramz21

        Please log in to your webmail at myemail.cox.net , once you have done that in the blue menu on the left, under Link External Account, you will see 'Mail Quota' that will show how many MB/GB you have used of your Limit. You can delete emails with large attachments by clicking on 'Sort By' at the top of the inbox over the date/time column. Select 'Size', and that will help you to clear out the larger emails that are using up your limit.

        Ben S.
        Cox Support Forums Moderator