Forum Discussion

Jaeger's avatar
Jaeger
Contributor
4 years ago

Extremely bad packet loss and service outages

For the last two weeks, Cox has constantly been going out in my area in the evenings and remaining out for a few hours. For the record, my Zip code is 23702 in Portsmouth, Virginia. Tonight it was so...
Jaeger's avatar
Jaeger
Contributor
4 years ago

Landlord informed me that the wiring for the cable was done by Cox before we moved in.

I also have a technician coming out to investigate and repair the lines today. I'll update later this evening as to whether or not it solves the issue.

  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    ask lots of questions for us.  What's this thing...why is this over here...etc.

    • Jaeger's avatar
      Jaeger
      Contributor
      4 years ago

      Will do! I'm particularly curious why there is an extra splitter underneath the eave if it's not actually splitting anything.