Frequency of service dusruptions
Hello,
Could a field technician explain why there has been increased Internet service outages this summer in 2024 in the western Arkansas area? It has been a daily and nightly occurrence.
Regards,
Forum Discussion
Hi, we are happy to investigate this further for you. We are sorry about the increased amount of downtime with your services.
Please know the purpose of the Cox community forums is to allow customers to discuss technical topics related to residential Cox services with other customers and we encourage our users to assist each other where possible via this avenue.
Billing, account and some service issues require the sharing of sensitive information to resolve which isn't best suited for a public forum. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. You can also reach us on Titter/X @CoxHelp, or visit us on Facebook.
