Forum Discussion
Tom2001
Contributor
Hi Greg,
I'm connected to my home network....100mbs and Google WIFI. Only audio issues are on the Contour APP and/or watchtv.cox.com.
StephanieS
3 months agoModerator
Tom2001 Hi, I'd like to take a look at your account and see what's been done already. Please send me an email to cox.help@cox.com and include your full name and address. Thanks!
- Tom20012 months agoContributor
Hi Stephanie,
MOD looked up my case, status still open and added a note to have Atlanta Support call me to get a better status. Well I haven't received any further contact from Cox on this. Previous contacts at Cox stated support personnel are told not to talk directly with customers.
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