Forum Discussion

Zurq's avatar
Zurq
Contributor II
5 years ago

Getting LAG in COD MW and in Discord simultaneously.

This has been an issue for a while, I seem to think that it's my internet, I recently bought a new Router The Netgear Nighthawk AC2100. I have a cox modem. Here are the modem levels, Here is the prob...
bad service
connection issues
lag
ChrisL's avatar
ChrisL
Former Moderator
I checked from this end and so far there's no indication of a problem with the connection between us and the modem. Can you try testing wtihout the router and see if there is any improvement? If you could also get some trace routes while connected directly to the modem we can see if any problem is indicated there.

-Chris
Zurq's avatar
Zurq
Contributor II
5 years ago

And it happens with every game i play.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    5 years ago
    @Zurq, I pinged your modem several times over the last few minutes and I am detecting some intermittent packet loss (around 2%). It is extremely intermittent when it does take place, and I recommend sending out a service technician to investigate further. Can you please email us at cox.help@cox.com? -Kevin M. Cox Support Forum Moderator