Gigablast is not adding up.
Good Afternoon All,
I had recently upgraded from the very basic internet to the gigablast plan expecting to not have any issues with browsing, discord chatting, and gaming. I was wrong! Connecti...
Forum Discussion
A tech came by today and replaced my modem. Still experiencing same issues, seems to me cox can't uphold the service they advertise.
Hello, it appears the technician performed work at the demarcation point (where outside wiring meets your inside wiring), and also brought the outlet up to specifications. Are you able to hard-wire a PC or laptop to the modem and perform a hard-wired speed test for us? Please feel free to share the results here or reach out to us privately. I have pinged your modem several times, and I'm not seeing any packet loss at the moment. Additionally, your modem levels appear to be within the normal range. -Kevin M. Cox Support Forum Moderator
