Forum Discussion

LisaH's avatar
LisaH
Moderator
Hi Rutlandn. Are you hardwired or wirelessly connected when running the speed tests? If you are hardwired, we may need to schedule a service call. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. - Lisa, Cox Support Forums Moderator
rutlandn's avatar
rutlandn
New Contributor II
5 years ago

I am doing the speedtests from a hardwired Fingbox with a 1G connection.  I will link this forum and schedule service soon.  Thank you so very much.