Forum Discussion
Allan
Moderator
Hello. Escalations such as these typically take about 72 business hours to be resolved. If you are still experiencing issues after that time, I would send us an email to cox.help@cox.com with a link to this conversation and your full address so we can investigate the issue for you. -Allan Cox Support Forums Moderator.
sl3dge007
6 years agoNew Contributor
Actually this was about 3 weeks ago. I have sent the email to the listed address with the info you requested. Thank you for the assistance.
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