High data usage
In early December I ditched DirecTV and decided to stream live TV (PlayStation Vue through Roku) using Cox's Preferred 100 data plan, mainly in order to reduce the $160/month I was paying for DirecTV...
Forum Discussion
Today's update from the makes-no-sense dept: Two days ago I used 56gb despite being away from home nearly the whole day and streaming TV for only two hours. Yesterday, I was home all day working online with one TV on much of the day and the second TV on in the evening, and my data usage was 51gb.
Something changed, my usage is now where it should be. For the last four days, I'm only using 4 gigs a day which is where it should be for my usage. There were times in the past when grandkids were here watching netflix and streaming on their iPads that we used 10 gigs a day and that too, was acceptable. I would still like to know how I used 50 gigs a day for over 2 months, though.
- Hi Harley6,
Different online activities will affect your data usage. The link provided will assist with estimating your household’s data usage.
www.cox.com/.../data-usage-calculator.html
Maria L.
Cox Support Forum ModeratorAccording to the data usage estimator, I should be using 662gb per month. That is very close to what I used in my first month with the service (785). My second month, usage was 2068 with no real change in my data use habit. As I wrote earlier in this thread, I changed the router password and usage immediately dropped from more than 100gb per day to less than 35gb per day. But since then it has crept back up to between 48-75gb per day, with a high of over 90 gb one day. Again, usage habits have not changed from when we first started the service in December. It simply should not fluctuate so much.
- Hi Harley6,
I am including some additional information, which discusses how online activities can impact data usage.
www.cox.com/.../how-online-activities-impact-data-usage.html
www.cox.com/.../data-usage-and-cox-services.html
Please also ensure there are no viruses or malware installed on any of your devices. Viruses and Malware can use significant amounts of data without your knowledge. We offer McAfee for all customers for free, as long as you are subscribed to our internet service.
www.cox.com/.../cox-security-suite-plus.html
The meter has been tested for accuracy by Cox. Netforecast, an independent third party, has also provided an independent report (PDF) verifying accuracy:
www.netforecast.com/.../NFR5125_Cox_Internet_Usage_Meter_2016_Accuracy_Audit_Report.pdf
-Kevin M. Cox Support Forum Moderator
