High data usage
In early December I ditched DirecTV and decided to stream live TV (PlayStation Vue through Roku) using Cox's Preferred 100 data plan, mainly in order to reduce the $160/month I was paying for DirecTV...
Forum Discussion
I am having the same issue, I upgraded service to giga blast and decided to ditch dish network and go with cox cable. The service was nice for about the two weeks I had it, then I got my first email ever saying I’m about to go over the data limit. I was stunned, I didn’t even know there was a limit, I’ve had cox internet for about 15 years this was the first time ever hearing about a limit. Well since the only thing that had changed as far as my usage or service was concerned was me upgrading to giga blast, it had to go. I was for sure that would be the end of my issue but the data usage kept increasing along with the overage charges, and this is after the downgrade and going back to all my previous equipment that I was just using 2 weeks prior with no problems. I was about to drop the cable because I had also started that service the same time these overages started, but I found this thread and see that it looks like it is a problem on cox’s side
Also, my bill has gone up in January, in overages only 120$ and February 100$. Since receiving these emails and now overages, I have put limits on all my kids devices and then at night those devices are all paused through my router, me and my wife have also turned our WiFi off on our phones. So the way I see it, I should see lower data being used because I have never monitored or cared about the amount of data being used, but now I have my kids thinking they are being punished and me and the wife had to up our data on our phones because of this whole no wifi at the house thing. But still the data usage is going up, and every time I call I get transferred about three times and have to explain the problem every time, and then get to hear about how streaming videos uses data..... I haven’t changed the way we have used any of our devices so why is my data usage changing. If anything now I use less and pay twice as much, wish I would of just kept my old internet (that I’m back on now) and stayed with dish, thought I was going to save about 50 bucks a month, boy was I wrong.
