High Ping (Cox Gigablast, Wired)
Hello,
For the past 2 months my ping has been averagely between 75 - 120 with huge spikes between. My connection was fine before . I've been trying different ways to improve it with no success. Fo...
Forum Discussion
@Nerochinchilla, Are you experiencing this lag on all games or just one? Also, is the issue happening at specific times of the day or is it random? -Allan, Cox Support Forums Moderator.
It is with all games at all times of the day.
- @NeroChinchilla
Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? Can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums ModeratorNo, It is Direct wall to modem. Modem ethernet to PC.
- Hello,
I am sorry to hear you are experiencing issues with your internet. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Thank you.
Sharon
Cox Support Forum Moderator
