Just a stab in the dark, but perhaps the confusion is a case of dangling modifiers.
The "device" could be the OP's device (laptop, tablet, phone, etc), and the OP has normally used this device to automatically connect to a CoxWiFi. However, the CoxWiFi may actually be "not working."
Since the hotspot is offline, OP is asking how to connect this device to OP's "older pano modem" instead of automatically connecting to the CoxWiFi.
COULD Be, but the address provided is an apartment complex, so either they ARE trying to find a Cox Hotspot, or they are connecting to their pano modem, (BTW, the wpa/preshare key is posted on the bottom on the sticker if it IS your modem), and if it's someone else's wifi, then accessing it without their permission is a federal offense.
What is weird is there are no hotspots listed for the apartment complex. Nearest one is across the street at a business. I imagine the map doesn't show every hotspot broadcasting gateway?
As for federal offense, I don't think anything nefarious is going on. Sounds like simple user error to me.
You would be surprised.... I had a call once, where someone was upset that their Free Cox WiFi was no longer available. Seems they had a neighbor who named their SSID CoxWiFi, and had no wpa key. just an open internet WiFi, they moved, so the "Free WiFi disappeared, and this caller was threatening to sue because he had free wifi from us and we had no right to take it away, till I mentioned that connecting to someone's WiFi without permission was a federal crime, and they got quiet in a hurry. LOL. That was about 2012, when i was in Data Tier 2.
I'm surprised you'd consider this "nefarious"?
OP probably posted OP's address to verify their account. "Setup" would not indicate or suggest a hotspot.
federal offense
When was the last arrest for piggybacking?
