LadyValeria
6 months agoNew Contributor
How long do I have to pay a late bill before disconnect?
I've been trying to move my payment date as I have hit some rough times (blown car transmission) and my bill will be paid late. Every time I try to do this, I just get a message that says "Sorry something went wrong. Please try again or contact us." I've tried to do this on the app and two different internet browsers but still no dice.
I reached out via chat and no one could tell me any specifics, but they did try to sell me more services. I just need to know how long it is, typically, before I potentially run into disconnection. Also, how do you apply for a payment arrangement? Again, the agent I chatted with either didn't know or wouldn't say when I asked.
Thanks.