Doesn't surprise me one bit. This company is nothing but a rip off and a racket. My internet data usage tripled after 4 months around 600mg. And the very month it spiked up, my daughter, her gaming PC, her tablet, cell phone and roku streaming device moved out with her AND I went back to the office after working from home for 4 solid months using my home wifi. How is this possible? It's me, a cell phone and one tv and I rarely watch. All Cox can tell me is that I need to buy the unlimited data plan. NO WAY! The wouldn't help me one bit! I have changed my password on my router three times. No help. I don't have a Cox modem so they claim they cant see which devices are sucking all the data? I call BS! I'm so sick of their **. I'm over it. Switching service tomorrow. I'm over being robbed every month. Enjoy the *** service folks.