I am getting tons of packet loss while playing Fortnite, lags out many times per round.

Just a a COX tech out to my house who rewired the coaxial cable, however the problem persists.  He was with me in my office watching the packet loss % stat on Fortnite, consistent 1-5% packet loss.  He told me he would talk to his superiors once he's back to the office.  

Will continue to update